National Telecommunication Monitoring Centre


BPO summit ends with call for a wider local market

The third BPO Summit wrapped up yesterday with a call on the government and local financial institutions to open up their back offices for outsourcing as it would accelerate digitisation. Leaders of the Bangladesh Association of Call Centre and Outsourcing (BACCO), which organised the two-day summit at the capital's Sonargaon Hotel, said they mostly support multinational companies, including some global banks. But the local institutions have shut their doors to the BPO industry, they said.
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  • 16 April 2018